Telecom operator ... mobile network These tools support day-to-day customer interactions in stores and over the phone. A key feature, the Personal Research Assistant, helps 28,000 customer care ...

Google's products (NASDAQ:GOOGL) (NASDAQ:GOOG) have improved the quality of customer service queries by 95% and have helped increase sales for Verizon. The telecom's AI-powered customer service ...

BT Group experienced impressive growth in customer interactions facilitated by Aimee. Aimee handles up to 60,000 customer conversations per week, up from about 30,000 per week just two years ago.

Reinvent Telecom, which provides wholesale UC, collaboration and CC solutions, announced the strategic addition of several ...