In today’s fast-paced market, small businesses need more than just quality products and services to stay competitive.

One common mistake that business owners make is treating process documentation as a one-time effort. When I begin working with a company, I always ask t ...

Lean Six Sigma is a process improvement methodology recognized worldwide in organizations both large and small, across all areas of business. Many companies pay a salary premium for employees with ...

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of ...

The Long Beach City Council wants to find ways to streamline and develop an overarching event permit approval process for established business improvement districts and small businesses ...

In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other management skills—to help me make informed decisions that enhance patient ...