While it’s true there is still a learning curve to installing and using some Salesforce products, Service Cloud is relatively simple to set up in comparison. The Service Setup Assistant walks ...

Salesforce's AI-powered Agentforce drives efficiency, boosts customer satisfaction, and embraces innovation with robust ...

Agentforce for Field Service helps companies with in-the-field workers quickly and securely deploy AI agents that can execute ...

Software maker Salesforce disclosed that fiscal 2025 annual recurring revenue from its "Data Cloud" and artificial intelligence products reached $900 million.

Enterprise: Air India adopts Salesforce Agentforce to automate service tasks, cut refund delays, and enhance customer ...

As part of CRN’s AI 100 list, here are the 20 cloud computing companies that are leading the AI revolution in 2025.

Salesforce has launched Agentforce for Consumer Goods, equipping customer service, sales, and field teams with digital labor support to streamline operations, reduce inefficiencies, and improve ...

This next-generation system will merge Salesforce’s Service Cloud capabilities with Amadeus ... will be equipped to ...

Surging demand is pushing field service teams to the limit. Inefficient scheduling is the #1 time drain on field service teams, and skilled tradespeople and technicians waste nearly an entire workday ...

SAP CEO Bill McDermott did it most bluntly, telling an audience the German software maker had no interest in Salesforce's "commodity" products ... cloud" like the Salesforce Sales, Marketing and ...

HD Supply Facilities Maintenance, a supplier of maintenance, repair and operating products to the housing industry, has partnered with Salesforce.com to maximize sales with the help of mobile ...