The results are in. Forrester uncovered the Total Economic Impact TM of Salesforce Case Management solutions on public sector agencies. See how these organizations unleashed service efficiencies ...

Singapore Airlines (SIA) is incorporating Salesforce’s Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, to deliver more consistent and personalised ...

BofA analyst maintains Buy rating on Salesforce, driven by growth in Data ... In Sills’ January report, the analyst outlined the case for Agentforce to drive incremental 1% to 2% points of ...