News

Have you lost or mistakenly deleted your Kenya Power and Lighting Company (KPLC) token reset and update codes? Worry not, here is a simple guide on how to retrieve the codes for a successful update.
The Kenya Power and Lighting Company's prepaid meter system has improved service delivery but is not 100% perfect. Customers frequently report not receiving prepaid token SMS instantly after ...
UPDATE: The Kenya Power and Lighting Company (KPLC) has announced that the company is still experiencing a delay in delivering tokens purchased through the Kenya Power Mpesa Paybill 888880.
Kenya Power and Lighting Company (KPLC) has explained the procedure that Kenyans should follow whenever their tokens are rejected. The company issued the explanation on October 16, 2024 ...
The Kenya Power and Lighting Company Plc (Kenya Power) and Safaricom have announced a message delay for customers attempting ...
Accidentally purchasing prepaid tokens for the wrong KPLC meter number can be a stressful experience. However, the Kenya Power and Lighting Company (KPLC) has a clear process to help you reverse ...
Buying Kenya Power (KPLC) tokens through M-Pesa can sometimes lead to delays in receiving token messages, which can be frustrating, especially when electricity is urgently needed. Fortunately ...
KPLC's campaign is dubbed Update Token Meter Yako. "We have started a campaign to update the prepaid token meter software. You will be guided via SMS to start the update process," KPLC stated in a ...
Kenya Power and Lighting Company (KPLC ... the same amount of money they used in the past buys fewer electricity tokens. In a public notice shared on its official social media pages, KPLC noted ...