Knowing how to write a formal letter is a very important life skill. Although a lot of our day-to-day written communication is by email, text message or social media, there are many times you will ...

In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

But don't do that. Instead, you may want to write a resignation letter. It isn’t always necessary, of course, but a well-crafted resignation letter can be a professional and classy way to end a job.

In a new book Rachel Syme extols the simple pleasure of connecting with friends and strangers through the mail ...