He opened his first restaurant in 1985, founded burger chain Shake Shack in 2004 and launched several other eateries and bars ...

The study found that employees in hospitality and tourism developed this rich number of soft skills, including emotional intelligence, teamwork, and cultural awareness. These competencies are not ...

While digital learning offers flexibility and accessibility, in-person training can help develop soft skills, build team ...

Though some managerial positions in the hospitality industry are customer-facing jobs that require significant people skills, there are also back-of-the-house managerial jobs that concentrate on ...