How to scale a practical strategy for managing reviews and brand presence that can apply to 10s of sites or hundreds of ...

Is Google’s Local Guides program a rewarding community initiative or a flawed system? Explore its successes, failures and ethical dilemmas.

It also can't be sexually explicit, offensive, or a conflict of interest (for example, users can't review their own business ... re a part of Local Guides, which is essentially Google's version ...

When people search for a business on their phones, they want instant results. Nobody has time to scroll through multiple pages only to find a nearby coffee shop or a plumber with good reviews. That’s ...

Google is suing a network of scammers who manipulated Google Maps by faking or hijacking about 10,000 business listings to con people out of money. The main defendant named in the lawsuit is a ...

Google Maps content moderation now uses Gemini to detect fake reviews and suspicious profile edits. Learn how these new tools ...

Google will stop showing reviews and ratings on school listings in Google Search and. Google Business Profiles said, ...

Most significantly, it’s been Google’s long-standing policy that local business reviews should never be incentivized. The “Prohibited and restricted content” policy expressly forbids ...