Essentially, the Geek Squad agents at the store would have to remove the bloatware and add in some Best Buy features to make the computer faster and more reliable. Bloatware does suck but we weren ...

Other commenters who said they had previously worked as Geek Squad agents were quick to point out that demand for their combination of technical and interpersonal skills remains strong.

At that time, I will bring my computer in for repair, but the Geek Squad team told me that the problem is serious and that they will give me a new computer. The agent asked me if I wanted to ...

Customers looking for service on Best Buy products can now connect with its service department, known as the Geek Squad, through a mobile app, which provides the ability to schedule appointments, ...