You will always have the end of the year to acquire new customers with timely needs. But that can’t be the dominant source of ...

ARPU offers companies a reliable, month-over-month cash flow metric that aligns with a customer’s very first month.

A new customer experience framework is needed to consolidate ... easier for decision makers to use the findings to break down internal silos, unlock the full value of an organization's CX investments, ...

The framework exercise is a systematic way of defining the value you bring to your customers. It not only communicates the what, why, and how of your business to its target audience but also becomes a ...

Business-minded entrepreneurs are focused on one path to success: establishing a business and achieving sustainable growth.

The challenge spurred two founders, Ido Wiesenberg and Eran Friendinger, to build a tech-based solution for figuring out a customer’s lifetime value. Called Voyantis, their solution, which ...