Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

Nagarajan is a tech leader with 15+ years’ experience in full-stack development, AI, and network visualization. He has driven ...

With summer concerts and festivals in full swing, here are essential tips to avoid ticket issues and ensure a smooth ...

Unknown attackers stole millions of customer support tickets, including personal information, emails to support, and attachments, including personal documents, from mSpy in May 2024. While hacks ...

For one Canadian woman, a Free Play lottery ticket handed to her by a generous customer as a tip turned into a shocking win.

Ticket To Cash is a resale service site, using a network of thousands ... The name of the database indicated that it contained customer inventory files in PDF, JPG, PNG, and JSON formats, Fowler ...

Reeling from a hack and breach earlier this month, the Internet Archive hit another bump days ago after an unidentified hacker taunted the non-profit through its customer support tickets.

Shopify has laid off employees in its customer support organization, BI has learned. This division of the company has undergone multiple rounds of smaller, quiet layoffs since 2022. The e-commerce ...

All other problems require Starlink subscribers to submit a customer support ticket through the app or their Starlink.com account, and wait for a response. The move addresses the biggest ...