A customer service call that turned into a 9-1-1 call.An employee at pensacola energy helped save the life of one of their ...

The hot new status symbol in customer service: a phone call with an actual human ... the ability to speak with a real, live human being has become special. I probably do not have to tell you ...

Nick Viall is in awe of how his wife, Natalie Joy, handles calls with customer service agents. "Every household has their things that people do," Viall, 44, said on the Thursday, April 17, episode of ...