A Vision For The Future Of Customer-Centric Branch Banking
Customer preferences must be the compass for innovation, and financial institutions must respond to changing needs and ...
NewsX1d
The Increasing Role Of AI In Asset Finance Industry
With the Artificial Intelligence (AI) taking the futuristic approach to simplify many works whether in information technology ...
Crowdfund Insider1d
Retail Banking Customer Satisfaction Surges as Banks Ramp Up Support in Uncertain Economic Environment – Report
According to J.D. Power Retail Banking Study, improvement in customer satisfaction is result of efforts to build personalized ...
The “AI Magic” in Financial Services: Transforming Customer Experience with Smart Technology
After implementing the GPTBots AI customer service solution, Company F achieved remarkable improvements in key performance indicators. Average Response Time Reduced by 90%: Response time is now 15 ...
The Loyalty Loop: How Embedded Finance is Reshaping Customer Engagement
Embedded lending’s alignment with modern SMB demands allows it to create a robust loyalty loop – from acquisition by promising a value-added, point-of-need service that puts them first to retention by ...
DC area’s best banks for customer satisfaction
Tysons-based Capital One Financial tops J.D. Power’s annual list of top banks in the mid-Atlantic for customer satisfaction for the second year in a row.