The research company points to mobile banking as the segment of the wider market set to grow fastest over the next few years, ...

In a recent security test, a generative AI banking chatbot designed to assist customers with loan applications was manipulated into disclosing sensitive financial information. Testers bypassed ...

NatWest and OpenAI have joined forces to enhance the lender's digital assistants and customer support processes using ...

The Commonwealth Bank of Australia (CBA) is integrating generative AI across its operations to improve customer service, ...