An estimated 37% of the U.S. population interacted with a bank’s chatbot in 2022, with that number only projected to grow in coming years. According to the CFPB report, the 10 biggest banks all ...

Royal Bank of Scotland (RBS) is launching a new online "chatbot" that will answer customers' questions online and help direct them to the right places. The new online tool, dubbed "Luvo," will ...

In celebration of the 75th anniversary of National Day, Bank of China Hong Kong has unveiled the “Tang Shizun” artificial intelligence (AI) chatbot, designed to foster a love for Tang dynasty ...